Philip R. Zender

IT/Technology/E-Commerce Transactions

• Assisting an online service provider with the structuring, drafting and negotiation of a white label software-as-a-service (SaaS) offering for its online financial transactions solution, including outsourced help desk, data center management and operations offered by the service provider to the customer. The agreement included custom software development, system operation and hosting services, internal customer-facing help desk services, external end user call center services, and service level agreements covering service availability, system performance, transaction processing, data transfer, problem management, call center reporting and external sales service reporting.
• Assisted cloud-based service provider with the preparation of standard subscription agreements for its enterprise tag management service that enables subscribers to manage tags placed on their websites and to integrate website pages with analytics, testing or marketing partners.
• Advised new media client on all aspects of its interactive online, social media, mobile device e-commerce “gifting” business, including: drafting Service Participation Agreement and negotiating same with business partners; advising on state law issues regarding online, social media promotions and sweepstakes; negotiating Joint Marketing Agreements with business partners; drafting website and Facebook terms of use and privacy policies; drafting end user license agreement for mobile application; and advising on state and federal gift card and escheat laws; advising on applicability of Controlling the Assault of Non-Solicited Pornography and Marketing Act of 2003 (CAN-SPAM) in connection with its product delivery; and advising on the Digital Millennium Copyright Act, including compliance with safe harbor provisions.
• Representing an iPhone application developer in licensing and development transactions.
• Providing advice, negotiation and drafting assistance to a major semiconductor manufacturing materials supplier with the company’s development and licensing programs, including patent and know-how license agreements and joint development agreements with the industry’s major computer and semiconductor suppliers.
• Assisting a large, well-known high-end computer storage equipment vendor in major OEM and other licensing arrangements with key players and customers in the computer storage industry.
• Providing assistance with the drafting of internet website terms and conditions of use and privacy policies.

Outsourcing

• Assisted a power company with the negotiation and drafting of a major data center outsourcing agreement pursuant to which the outsource service provider provided all data center operations to power company, including operation of servers, software, security and internet traffic at the service provider’s data centers, and including help desk and trouble-shooting services.
• Assisting client with the negotiation and drafting of an outsourcing agreement covering the outsourcing of the client’s help desk services for its internal computer system. The agreement covered the integration of and transition to the service provider’s help desk team for the provision of 24x7x365 help desk coverage from the service provider’s facilities, and included service level agreements and metrics for a number of different performance obligations under the agreement.
• Providing advice and assistance to client in the drafting and negotiation of a data center outsourcing agreement pursuant to which our client outsourced is entire data center and computer operations to a third-party service provider, including detailed statements of work and service-level agreements.
• Assisting client with the outsourcing of payroll services to a third-party service provider. The agreement covered the outsourcing of all payment processing and payroll remittance to the service provider.

Trademarks and Branding

• Managing a worldwide trademark portfolio for a well-known international fashion company, including providing assistance with trademark clearance, counseling, registration and dispute resolution.
• Assisting a real estate property development client with the drafting and negotiation of co-branding agreement between the client and an internationally famous property developer’s company covering the development of a high-end, top-of-the-scale luxury property, which includes condominiums, hotels and other amenities. The agreement involved the cross-license and branding of each party’s trademarks on the various property elements.
• Providing advice and counseling to a client regarding the legality of the use of competitor’s trademarks as “key words” to generate sponsored links on internet search engines.
• Routinely advise clients regarding domestic and international trademark protection and branding strategies, including assistance with trademark selection and clearance, trademark registration, portfolio planning and management, policing and enforcement.

Life Sciences/Pharmaceuticals

• Assisting a US-based pharmaceutical company with a software license and hosting agreement for a benchmarking and budgeting application for the prediction and management of investigator costs and budgets for clinical trials.
• Assisting a pharmaceutical company with the drafting and negotiation of a patent and know-how license agreement for a patented drug delivery system for the sustained release of drug formulations.
• Assisting a pharmaceutical company with the planning, structuring and negotiating of a variety of in-licenses for a variety of small molecule compounds for use in drug products.
• Assisted medical device company on the out-licensing of its patented polymer material for use in implantable medical devices, with a license back for the manufacture, marketing and sale of medical device designs made from the polymer.
• Assisted multinational pharmaceutical company and its affiliates in the transfer of its US sales force to a major US pharmaceutical company, and the transfer of marketing and sales responsibility for three prescription drugs to the US company though an exclusive distribution and supply agreement, an associated quality agreement and a transition services agreement.
• Negotiation of an in-license agreement from a major US university for a patented pharmaceutical compound.
• Assisted medical device company with the drafting of a distribution and supply agreement for medical devices.
• Provided advice to major medical device company with respect to a Material Transfer Agreement and rights granted under the agreement.
• Advised client on the negotiation of a patent license with a major US university covering patented sensing technology for infectious disease detection and forensics, biomarker identification and validation, pharmacogenetics and proteomics.

Privacy and Data Protection

• Advising clients on data protection and privacy law compliance, including data breach notification laws.
• Advising a client on data encryption and data breach notification laws with respect to its US business operations.
• Advising client advice on data protection and privacy issues regarding data broker services and email marketing in the US; with particular focus on Fair Credit Reporting Act (FCRA), the Gramm-Leach-Bliley Act (GLBA), and the Controlling the Assault of Non-Solicited Pornography and Marketing Act of 2003 (CAN-SPAM). Surveyed and analyzed state privacy laws on (i) compliance with credit security freezes; (ii) destruction of records; (iii) data and computer security; (iv) use of written data protection privacy policies; (v) encryption of data; and (vi) transparency of data disclosure.
• Advised client on compliance with Children’s Online Privacy Protection Act (COPPA) in relation to website for entertainment content.
• Providing assistance with the drafting of internet website terms and conditions of use and privacy policies, and providing advice and assistance on privacy issues.
• Assisting a client with analysis of applicability of state data breach laws to potential data breach incident.

Other

• Providing advice regarding the use and display of thumbnail photographs and images as generated results from internet search engine software and copyright issues associated with such use.
• Provided advice on the Digital Millennium Copyright Act and assist clients with safe harbor compliance, including the appointment and registration of copyright agents and the implementation of notice and takedown procedures.
• Assisting an event production company client with the negotiation and drafting of license agreements with major movie studios for the use of movie properties in productions.
• Prepared a television production agreement and other entertainment related agreements for producer of events and television shows.
• Provided advice and assistance with the drafting and negotiation of a merchandising license for the use of company’s trademarks on paint products.
• Assisted a toy company with the drafting and negotiation of an option agreement with production company to create a television series based on toy line.